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Our Easy Refund Policy
Returning a product is easy. Just send your product back to us within 30 days of purchase, undamaged in the original packaging and we will refund your full purchase price.
When your return has been received and processed, we will refund the original purchase price back to the customer, by the same method of payment that was used to purchase the item (i.e., credit card, debit card, etc.). If a customer request a replacement product, then a replacement product will be sent to the customer, with no additional shipping charges.
There will be no refund on return shipping charges. All products, unless otherwise stated, are covered by their respective one year manufacturer's warranties.
All returns require prior authorization and must be returned in the original packing with all disks, cables, accessories, and documentation, including manuals, warranties, and a copy of original purchase invoice. A returned item may be subject to quality, operation, and or performance tests.
To request a Return Merchandise Authorization, please contact us here on our contact page for a RMA number, and clearly write the number on the invoice copy enclosed with the returned merchandise and on the packing from outside. Please keep the RMA number and reference it when contacting us to check on the status of your return.